Tony hsieh, author of delivering happiness, is ceo of, one of the largest online retailers in the us. Zappos ceo tony hsieh on building a virtuous business in the. Tony hsieh story bio, facts, home, family, auto, net. Tony hsieh, the ceo of zappos for more than 17 years, is not afraid to create a little weirdness. It turns out, he explained, that the insights he learned about creating a collaborative and creative atmosphere at. Tony hsieh story bio, facts, home, family, auto, net worth. Zappos founder and ceo, tony hsieh, is a master of creating community.
See all books authored by tony hsieh, including delivering happiness. Youll want an extra copy for your boss and maybe a few others for key decision makers in your own organization. It actually has evolved quite a bit since the original idea. The film was produced over the duration of one of hsiehs five yearlong artworks, during 19801981, in which he pledged to punch a. Jun 07, 2010 the thoughts above are my own, and not a regurgitation of the ideas that hsieh shares in his book. Zappo company222 1 running head effective leadershiptony. Tony hsieh says amazon needs to align its workforce around core values. Three lessons for zappos ceo tony hsieh from a 250. While writing the book, hsieh was still acting ceo of zappos as well as a highly sought after corporate speaker. The company that got its start selling shoes online, became known for its nearfanatical devotion from customers, and was acquired in 2009 by amazon has more recently been pushing the envelope in another area. We personally assess every books quality and offer rare, outofprint treasures.
We love it so much that we have a dedicated library for employees to check out books. Now zappos is worth over a billion dollars and known for its completely unorthodox management style. Tony hsieh has successfully built and sold not one, but two companies. Zappos ceo tony hsieh on building a virtuous business in. Hsieh shared his efforts to maximize collisions, community and colearning in downtown las vegas. Hsieh says that zappos has passed on a number of smart and talented people, who could have made an immediate impact on the company, due to poor fit.
Finally grabbed the audio version narrated by the author and listened to the book, and overall, it was a let down from what i had expected to find. For a long time, tony personally interviewed every employee. It was a radical step, and hsieh has gotten a lot of criticism for itin particular, that employees have become confused amid the rapid pace and complexity of the implementation. It is written in narrative form and includes short 12 page entries from hsieh s friends and employees. Tony hsieh reveals 1 email trick that keeps him ahead. His humorous stories from childhood, his days in university, how he ended up establishing his company linkexchange, his involvement with zappos, and his thoughts on happiness, show his progression from just profits to passion to purpose. The dingman center for entrepreneurship will host tony hsieh, ceo of, on thursday, sept. A big goal for the book is to spread the message that it is possible to make employees and customers happy and drive profits and longterm financial. Join facebook to connect with gene hsieh and others you may know. This complete summary of the ideas from tony hsiehs book delivering happiness. He has built a company and a brand by developing a positive culture and establishing openness, which has led to an enormous amount of success.
Im much more interested in what makes people happy. Tony hsiehs 7 tips to grow your company as big as zappos. The 4 books zappos ceo tony hsieh thinks everyone should read over the years, hes publicly recommended well over 20 business books. Zappos case study what traits of effective leadership does. Here are the 10 lessons that every entrepreneur can learn from tony hsieh, the ceo of zappos, which is consistently voted one of the best.
Enjoy this once in a lifetime opportunity for you and a guest to spend time in downtown las vegas with tony hsieh, ceo of top online retailer zappo. Prior to joining zappos, hsieh cofounded internet advertiser linkexchange. This brilliant book, which includes documentation and smart, poetic, andhistorically inflected writing by heathfield is an invaluable record of hsieh s work. Hsieh will discuss his new book, delivering happiness, which shows how using happiness as a framework can produce profits, passion and purpose both in business and in life. Your requirement is to create an approximate 8page paper with 4 sections. As hsieh started spending more and more time there, this ideology became more and more ingrained in the way zappos hired. To tony, liking who you work with is vitally important to a companys success. These are the 11 best books of the decade, according to a top ceo. Every year since then, the company has produced a culture book, an ongoing representation of a collective history and spirit. Selected publications my most significant papers are prefixed by asterisks my complete publication list is in my curriculum vitae. Today, thats the purview of hr, but the hiring managers still conduct two interviews.
My meeting with tony hsieh, ceo zappos and human visionary published on may 9, 2018 may 9, 2018 506 likes 19 comments. Delivering happiness is an autobiographical account of tony hsieh s journey to be zappos ceo. Tony hsieh recommends this book on as one of his favorite from local wineseller to worldwide sales, vaynerchuk promotes living the dream while harnessing the power of technology. The 4 books zappos ceo tony hsieh thinks everyone should read. Discover the best bookstore onlineshop over 6 million books and 4. Tony hsieh wouldnt waste time on a book that didnt lead to good business principles, or list it as the book of the biggest impact on his companys culture. In the first section, hsieh details his entrepreneurial adventures from when he was young until he was in college. Hsieh comments on the importance of recording and telling this story. Over the years, hes publicly recommended well over 20 business books.
In a difficult, uncertain time, it takes a person of great courage, such as the dalai. His video blog, wine library tv, shows tasting and investment tips, demonstrating the book s ideas on how to turn your passion into a worthwhile brand with profit. Feb 14, 20 tony hsieh is an entrepreneur and venture capitalist. Tony hsieh tells how zappos runs without bosses ceo explains how holacracy frees up employee creativity. To sell is human goodreads meet your next favorite book. Tony hsieh has books on goodreads with 140128 ratings. Before zappos became the household name it is today, ceo tony hsieh held a longterm vision for the company that went beyond the gross merchandise numbers. Lanny hsieh, md is an infectious disease specialist in orange, ca and has been practicing for 18 years.
Recommended book list by zappos ceo, tony hsieh bonnie. Through hsiehs leadership strategies, zappos has become one of fortunes best places to work. The book offers an alternative approach to corporate culture, telling the story of hsieh and zappos to illustrate how passion is the real road to profit. The easiest way to listen to podcasts on your iphone. The intersection of customers and corporate culture.
Even if youre a superstar at your job, if youre bad for culture, well fire you. The case recounts how tony hsieh financed, championed, and ultimately became ceo of online shoe retailer zappos. Vishen lakhianis 8 books to change your perspective on life. Nov 01, 2011 hsieh once told me the same thing when i interviewed him a few years ago for a book i was writing. Tony hsieh, ceo of las vegasbased online retailer zappos, pitched a room of over 2,000 travel agents on a las vegas destination to add to their clients calendars. Effective leadership tony hsieh what traits of effective leadership does tony hsieh demonstrate at zappos. Tony hsieh tells how zappos runs without bosses wsj. In 2004, zappos published its first culture book, a collection of thoughts and reflections from employees about what zappos means to them. After reading through the case study there are no criticisms to hsiehs leadership approach.
He bought that firm in 1989, transforming it into americas first online lender, while also introducing an innovative directlending model. Zappos ceo tony hsieh to deliver happiness talk at the. My journey as an immigrant immigrated to the us in 1974 at age of 8 the life we left behind in china the optics of an immigrant day 3 in u. Tony hsieh started as the ceo of the ecommerce powerhouse in 2000.
May 09, 2018 my meeting with tony hsieh, ceo zappos and human visionary published on may 9, 2018 may 9, 2018 506 likes 19 comments. Facebook gives people the power to share and makes the world. This is a great short video interview with tony hsieh of zappos discussing how the concept of culture and customers come together. He recommend a book entitled triumph of the city about what helps cities thrive, including density, streetlevel activity, and a culture of openness, collaboration and creativity. List of books recommended by tony hsieh, ceo at zappos, gm at venture frogs. Also thanks to robert reiss, host of the ceo tv show. Books by tony hsieh author of delivering happiness goodreads.
B corps are a global movement of more than 2,700 companies in 60. Zappos ceo tony hsieh believes hard in the value of community. Tony hsieh books list of books by author tony hsieh. Because zappos was built during a time when silicon valley didnt believe in ecommerce, hsieh was able to maintain more control of his company than many entrepreneurs. I found myself gripped by a good story and in possession of a book that i didnt. A passionate entrepreneur who made millions at a young age, hsieh was known for his penthouse parties, for what he referred to as his tribe.
My meeting with tony hsieh, ceo zappos and human visionary. If you want tony hsiehs perspective on why and how zappos has become the workplace utopia of the 21 st century, read the book. Our ceo, tony hsieh, is an avid reader and many of these books are recommendations of books hes read that have inspired his approach and philosophy to running zappos. Join facebook to connect with mark hsieh and others you may know. In delivering happiness we get a glimpse of how a promising startup becomes a multibillion company and the life events that shaped its leaders. For nine weeks, it made to the usa today bestseller list, with a peak position of number 9. Dont miss his holiness the dalai lamas classic book, the art of happiness, or his newest, the book of joy, named one of oprahs favorite things. Tony hsieh recommends this book on as one of his favorite since the books forward was written by a former southwest airlines president colleen barrett, its not surprising that the focus centers around customer service without excluding either money or fun. Additionally, 2016 is the year that hsieh s other focus, the fouryearold downtown project movement to revitalize zappos las vegas neighborhood, is supposed to finally bring back a return on the. He sees works as not something you go to as a separate part of life. You have been asked by the huffington post to participate in writing a summary of the book delivering happiness by tony hsieh. His video blog, wine library tv, shows tasting and investment tips, demonstrating the books ideas on how to turn your passion into a worthwhile brand with profit. Originally it was just one of those things to check offlike running a marathon. Company examples include aaa, costco, and symantec, former author workplaces.
In 2009, hsieh began writing delivering happiness over labor day in lake tahoe. The thoughts above are my own, and not a regurgitation of the ideas that hsieh shares in his book. Nov 14, 20 want to learn more about what hsieh is aiming for. Tony hsiehs most popular book is delivering happiness. Tehching hsieh has created a profound body of lifeworks that integrate the live with the aesthetic, producing hybrid experiences that question the very nature of what we call art. Delivering happiness by tony hsieh in delivering happiness we get a glimpse of how a promising startup becomes a multibillion company and the life events that shaped its leaders. Listen to how i built this with guy raz episodes free, on demand. Hsieh once told me the same thing when i interviewed him a few years ago for a book i was writing. Over the years hes recommended well over 20 business books including his own, the 2010 bestseller delivering happiness and you can always find what hes currently reading atop his.
Machine learning methods in the environmental sciences. A path to profits, passion, and purpose hsieh, tony on. Tony hsieh recommends 7 books that will blow your mind favobooks. At online retailer zappos, employee candidates from out of town are given a tour before being subjected. Dec 01, 2012 to sell is human was one of the books i had heard about for months, recommended by my fellow entrepreneurial peeps left and right. Before he became the ceo of zappos, tony hsieh worked on a worm farm, ran a pizza business and cofounded internet advertising network. This book shows how using business as a force for good, not just pursuing shortterm profits, can be better for consumers, employees, local communities, the environment, and your companys longterm bottom line.
To sell is human was one of the books i had heard about for months, recommended by my fellow entrepreneurial peeps left and right. My journey as an immigrant immigrated to the us in 1974 at age of 8. She graduated from nyu sch med in 1999 and specializes in infectious disease medicine. Thriftbooks sells millions of used books at the lowest everyday prices.
He wrote most of the book stream of consciousness, often completing 3,000 word chunks a day that he would send to his editor in new york city. But he didnt make his mark until he built zappos a customer service company that happens to sell shoes. Zappos tony hsieh delivers happiness through service and innovation to call zappos an online shoe store takes away from the brilliance behind the 12yearold ecommerce powerhouse. How tony hsieh inspired longterm motivation to grow. A path to profits, passion, and purpose paperback march 19, 20. A path to profits, passion and purpose shows how everyone has the potential to become a successful entrepreneur with dedication and hard work. Jul, 2017 it was a radical step, and hsieh has gotten a lot of criticism for itin particular, that employees have become confused amid the rapid pace and complexity of the implementation. The lifeworks of tehching hsieh, coauthored by hsieh and adrian heathfield. A summary of the book delivering happiness by tony hsieh. Computer scientist tony hsieh made millions off the dotcom boom. Tony hsieh, new york times bestselling author of delivering happiness and ceo, inc. He then joined zappos as an adviser and investor, and eventually became ceo. Why zappos is the workplace utopia of the 21st century. A path to profits, passion, and purpose, and delivering happiness, and more on.
A path to profits, passion, and purpose by tony hsieh. Tony hsieh recommends 7 books that will blow your mind. Zappos tony hsieh delivers happiness through service and. Why zappos is the workplace utopia of the 21st century the. Additionally, 2016 is the year that hsiehs other focus, the fouryearold downtown project movement to revitalize zappos las vegas neighborhood, is supposed to finally bring back a return on the. In the first section, titled early years, you are to write about the significance of 3 decisions. Tony hsieh, legendary ceo of, details how living a life of passion and purpose can infuse our work lives, personal lives, and the lives of the people we touch with joy.